Power but no network after upgrade to gigabit phones

During a recent upgrade we went from 100 MB VoIP phones to Gigibit VoIP phones this caused some issues primary related to the wiring in the building. While all of it was either 5e or 6 we ended up having a lot of bad jacks that needed to be re-jacked due to damage from chairs, desks, cables, keystones pushed or pulled out, and general wear and tear. The big issue was everything was working fine prior to the upgrade but after the upgrade some ports would power the phones but they would show not connected to the network at all. These are steps I went thru on our Procurve 3500yl / 5400zl / 8200zl switches to identify the problem ports.

From a enable prompt

# show power-over-ethernet brief | include Delivering

This will show all ports actively giving power

# clear statistics all

This will clear the statistics on all ports

# show interface

This will show all the ports and the key is looking for a port that shows having power but has no Total Bytes or Total Frames.

This is most likely an issue of gigabit not being able to be negotiated on the cable. While the best solution is to identify the wiring problem that doesn’t help the users that phone/equipment isn’t working. The second best is to set the port to 10/100.

# conf

(config)# int 11

(eth-11)# speed-duplex auto-10-100

(eth-11)# exit

(config)# exit

#

Trust but verify

# clear statistics all

This will clear the statistics on all ports

# show interface

And of course while the best solutionis to have all the jacks checked that could take sometime so make sure you save and backup your config.

#WR MEM

H3C Shortcut Keys

Like many things in the H3C world shortcut keys are not well documented here are the one I use every day. I will add more as I find them.

Ctrl-K	display ip routing-table
Ctrl-O	undo debugging all
Ctrl-G	display current-configuration
Ctrl-A	Beginning of Command Line
Ctrl-E	End of Command Line
Ctrl-N	Next Command in the history buffer
Ctrl-P	Previous Command in the history buffer

WPA-WPA2 Radius setup for EAP using IAS with GUEST SSID on H3C Wireless Controller

Since the even with the configuration guides I found and uploaded configuration of the Wireless Controller still has some details not in the guides. I thought I would upload my confguration of my wireless as an example. I am using EAP based WPA/WPA2 security to a Windows 2003 Radius Server specifically an internal PKI . This is based on an existing IAS Server infrastructure and just adding the Wireless Controller as a new Radius Client. I have two SSIDs one for guests called GUEST-WIFI on an internet access vlan (VLAN 80) and a SECURED-WIFI for end-users on VLAN 1 using WPA/WPA2.

On the controller the following needs to be configured:

 

#

domain default enable system

#

port-security enable

#

dot1x authentication-method eap

#

radius scheme ias

server-type extended

primary authentication IASSERVERIP

primary accounting IASSERVERIP

key authentication SHAREDKEY

key accounting SHAREDKEY

timer realtime-accounting 3

user-name-format keep-original

nas-ip ACCESSCONTROLLERIP

undo stop-accounting-buffer enable

accounting-on enable

#

#

domain ias

authentication default radius-scheme ias

authorization default radius-scheme ias

accounting default radius-scheme ias

access-limit disable

state active

idle-cut disable

self-service-url disable

#

wlan radio-policy rp

beacon-interval 500

#

wlan service-template 1 clear

ssid GUEST-WIFI

bind WLAN-ESS 0

user-isolation enable

service-template enable

#

wlan service-template 2 crypto

ssid SECURED-WIFI

bind WLAN-ESS 1

cipher-suite tkip

cipher-suite ccmp

security-ie rsn

security-ie wpa

service-template enable

#

#

interface WLAN-ESS0

port access vlan 80

#

interface WLAN-ESS1

port-security port-mode userlogin-secure-ext

port-security tx-key-type 11key

dot1x mandatory-domain ias

#

#

wlan ap autoap model 7760_2750 id 3

serial-id auto

radio 1

radio-policy rp

service-template 1

service-template 2

radio enable

On the IAS server a new radius client needs to be configured.

 

 

 

3CRUS2475 Discovery Process by H3C/3Com 7760 Access Point

One of the issues I found with having H3C/3Com now HP products over the last few years is the lack of support for senarios that are described but never documented. While desciption  of features exist configuration guides or FAQ seem non-existent. I recently purchased a S7500 controller blade at work for our new core to move over our existing 7760 series Access Points from 3CRUS2475 switches over to a more robust solution designed to handle our  70+ APs. I just wanted to take this time to document the way 7760 discovered the 3CRUS2475.

1. 3Com Access Point sends a UDP port 42004 to broadcast searching for Wireless Switch with the model number of the  access point
2. DNS Discovery for hostname 3ComUWS: 1 DNS request stops if no name found

Detailed H3C WX Access Controller Discovery from a HP/3Com 7760

One of the issues I found with having H3C/3Com now HP products over the last few years is the lack of support for scenarios that are described but never documented. While desciption  of features exist configuration guides or FAQ seem non-existent. I recently purchased a S7500 controller blade at work for our new core to move over our existing 7760 series Access Points from 3CRUS2475 switches over to a more robust solution designed to handle our  70+ APs. The first step is to update the managed firmware in the device from the firmware that ships meant for management by the Unified Wireless Switch 3CRUS2475 to the H3C fit managed mode. I just wanted to take this time to document the differnet ways it seem you can configure these to discover the Access Controller.

1. IPv4 Broadcast Discovery 255.255.255.255 from/to port 12223:  3 packets detailing that it is a discovery packet and the model and serial number of the device.
2. DNS Discovery for hostname 3ComWLC: 1 DNS request stops if no name found
3. IPv6 Multicast Discovery FF02:1 from/to port 12223 : 3 Packets again detailing that it is a discovery packet and the model and serial number of the device.

This then repeats if  no controllers are found. The additional options for manually configuring the device exist:

Log in via the console port  or telnet in password is “h3capadmin”

<7760_2750> sys

[7760_2750] wlan ac ip “ip address”

or

[7760_2760] wlan ac ipv6 “ipv6 address”

[7760_2750] quit

<7760_2750> save

Hope this helps….

H3C WX Wireless Access Controllers Configuration Examples

 

Here is a collection of WX Series Wireless Access Controller Configs:

H3C WX Series AC + Fit AP Configuration Examples is organized as follows:

01-H3C WX Series AC 1+1 Hot Backup Configuration Example

02-H3C WX Series AC + Fit AP 802.1X Authentication by iMC Configuration Example

03-H3C WX Series AC + Fit AP 802.1X Authentication by IAS Configuration Example

04-H3C WX Series AC + Fit AP ADOS Configuration Example

05-H3C WX Series AC+Fit AP ADOS High-Priority Packet Bandwidth Guarantee Configuration Example

06-H3C WX Series AC + Fit AP AP Software Version Automatic Update Configuration Example

07-H3C WX Series AC + Fit AP Automatic AP Registration Configuration Example

08-H3C WX Sereis AC + Fit AP EAD Configuration Example

09-H3C WX Series AC+Fit AP PPPoE Server Configuration Example

10-H3C WX Series AC + Fit AP PSK Authentication Configuration Example

11-H3C WX Series AC + Fit AP Rogue AP Detection Configuration Example

12-H3C WX Series AC + Fit AP RSN Security Service ESS Configuration Example

13-H3C WX Series AC + Fit AP WEP Encryption Configuration Example

14-H3C WX Series AC + Fit AP Radio Parameters Adjustment Configuration Example

15-H3C WX Series AC + Fit AP Layer 2 IPv4 Network Connections Configuration Example

16-H3C WX Series AC + Fit AP Layer 2 Roaming Configuration Example

17-H3C WX Series AC + Fit AP Layer 2 Multicast Configuration Example

18-H3C WX Series AC + Fit AP Load Balancing Configuration Example

19-H3C WX Series AC + Fit AP Layer 3 IPv4 Network Connections Configuration Example

20-H3C WX Series AC + Fit AP Layer 3 Roaming Configuration Example

21-H3C WX Series AC + Fit AP MAC Address Authentication Configuration Examples

22-H3C WX Series AC+Fit AP User Bandwidth Limiting Configuration Example

23-H3C WX Series AC + Fit AP ARP Attack Defense Configuration Example

24-H3C WX Series AC + Fit AP WIDS Configuration Example

25-H3C WX Series AC and H3C iMC Configuration Example

26-H3C WX Series AC+Fit AP—Configuration Example for Assigning APs and Wireless Clients to Different VLANs

27-H3C WX Series AC + Fit AP QoS Profile Configuration Example

28-H3C WX Series AC + Fit AP Local Portal Server Configuration Example

29-H3C WX Series AC + Fit AP Local Authentication Configuration Example

30-H3C WX Series AC + Fit AP Blacklist Configuration Example

31-H3C WX Series AC + Fit AP AP-Based User Access Control Configuration Example

32-H3C WX Series AC + Fit AP SSID+VLAN-Based Local Forwarding Configuration Example

33-H3C WX Series AC + Fit AP User-Specific Authority Control Configuration Example

34-H3C WX Series AC + Fit AP Console Port Password Recovery Configuration Example

35-H3C WX Series AC+Fit AP BootWare Maintenance Configuration Example

36-H3C WX Series AC + Fit AP ACL Assignment by iMC Configuration Example

37-H3C WX Series AC + Fit AP ACL Assignment by IAS Configuration Example

38-H3C WX Series AC+Fit AP Dynamic VLAN Assignment with AC and Windows IAS Configuration Example

39-H3C WX Series User Traffic Priority Adjustment Configuration Example in the Wired Network

40-H3C WX Series AC + Fit AP Online User Detection Configuration Example

41-H3C WX Series AC + Fit AP LDAP＋Portal Configuration Example

42-H3C WX Series AC N+1 Backup Configuration Example

43-H3C WX Series AC + Fit AP Guest Access Management Through 802.1X Configuration Examples

44-H3C WX Series AC + Fit AP Guest User Access Management-Portal Configuration Examples

H3C Wireless Technical Overview

A copy of the H3C Wireless Tech overview document helpful for a theory of operation on the WX series Wireless Access Controllers

H3C_Wireless_Technical_Overview

Supported HP / H3C / 3Com Access Points on WX6000 Access Controllers

I recently purchased a H3C Wireless Controller for the HP A7500 switch. One of the issues I found out was with the HP consolidation of the product lines from Colubris/3Com/H3C I couldn’t get a answer on what was supported. Here is a list of access points that should be supported:

JD446B - HP A-WA2110 Single Radio 802.11a/b/g Access Point

JD451A - HP A-WA2220 Dual Radio 802.11a/b/g Access Point

JD445A - HP A-WA2612 Single Radio 802.11n Access Point

JD472A - HP A-WA2620 Dual Radio 802.11n Access Point

JD452A - HP A-WA2610E Single Radio 802.11n Access Point

JD453A - HP A-WA2620E Dual Radio 802.11n Plenum Access Point

Ironically the following two are supported despite being some of the oldest and are not H3C. I anticipate these will soon be discontinued:

JD015A - HP A7760 Single Radio 802.11a/b/g Access Point

JD016A - HP A8760 Single Radio 802.11a/b/g Access Point

Discontinued but still should work:
3Com 3150

I am anticipating that some of the nicer E-Series Wireless will be supported hopefully the MSM317 would be sweet.

HP / H3C Hidden Commands

There are hidden commands only to be used by developers within the H3C interface:

The command to access this view is: _hidecmd

Which gives you the following warning:
Now you enter a hidden command view for developer’s testing, some commands may
affect operation by wrong use, please carefully use it with our engineer’s
direction.

Depending on your device it will unlock different options :

On the 7500 Switch:
_bgp_display_debuginfo_detail Cancel current setting
_debugging Specify the slot number
_device Display device information
_display Display current system information
_exp_memfail_malloc Display current system information
_fib Specify FIB configuration information
_igmp-static-group Generate many group membership protocol
specific static-group routes
_ip-check-source IP
_memory Memory operations
_mld-static-group Generate many group membership protocol
specific static-group routes
_remove Display device program debugging
information
_reset Reset operation
_terminal Settings of terminal
_test Test trap send
_write Write register

On the 7500 Wireless Access Controller:
_debugging Display device program debugging information
_display Display current system information
_fib Specify FIB configuration information
_memory Memory operations
_reset Reset operation
_terminal Settings of terminal
_test Test trap send
_write Write register

On the 5500-SI Switch:
_debugging Display device program debugging information
_display Display driver modules information
_fib Specify FIB configuration information
_memory Memory operations
_reset Reset operation
_terminal Settings of terminal
_test Test trap send
_write Write register

VCX FEATURE CODES

Since I couldn’t find a quick comprehensive feature code list for the 3Com VCX phone system I’m posting the one I use.

Code	Description		Code	Description
100	HANDS_FREE_BTN		341	USE_COMPRESSED_BTN
101	MUTE_BTN		342	USE_729B_BTN
102	VOLUME_UP_BTN		343	USE_SUBNET_OPT_BTN
103	VOLUME_DOWN_BTN		344	DIAL_BY_URL_BTN
104	SPEAKER_BTN		347	TOGGLE_TONES_BTN
105	SOFT1_BTN		348	TOGGLE_FONT_SIZE_BTN
106	SOFT2_BTN		349	TOGGLE_LANGUAGE_BTN
107	SOFT3_BTN		350	DISPLAY_EXTENSION_BTN
108	LCD_UP_BTN		351	TOGGLE_STRINGS_BTN
109	LCD_DOWN_BTN		352	DISPLAY_VLAN_BTN
110	FEATURE_BTN		400	CFWD_BTN
111	CANCEL_BTN		401	REDIAL_BTN
112	HEADSETSEL_BTN		410	PROGRAM_BTN
119	MALICIOUS_CALL_TRACE_BTN		420	TRANSFER_BTN
122	OK_BTN		425	SILENT_MONITOR_BTN
125	ALPHA_NUM_BTN		428	BARGE_IN_BTN
126	SPD_CALL_BTN		429	BLOCK_BARGE_IN_BTN
128	TOGGLE_LOGIN_BTN		430	CONFERENCE_BTN
129	GLOBAL_DIRECTORY_BTN		433	ENTER_COS_BTN
154	LCD_LEFT_BTN		434	USER_PASSWORD_BTN
155	LCD_RIGHT_BTN		440	FWD_MAIL_BTN
301	STATUS_1_BTN		441	TRANSFER_VMAIL_BTN
302	STATUS_2_BTN		444	PARK_BTN
303	STATUS_3_BTN		446	DND_BTN
304	STATUS_4_BTN		455	DIRECTED_PICKUP_BTN
305	STATUS_5_BTN		456	GROUP_PICKUP_BTN
306	STATUS_6_BTN		460	DIRECTORY_BTN
307	STATUS_7_BTN		461	LOCAL_DIRECTORY_BTN
308	STATUS_8_BTN		462	HISTORY_BTN
309	STATUS_9_BTN		463	PER_SPEEDDIAL_BTN
320	DISPLAY_IP_BTN		464	SYS_SPEEDIDAL_BTN
321	DISPLAY_GATEWAY_IP_BTN		465	FWDU_BTN
322	DISPLAY_SUBNET_MASK_BTN		466	FWDRNA_BTN
323	DISPLAY_NCP_IP_BTN		467	FWDB_BTN
324	DISPLAY_NCP_2_IP_BTN		468	REMOTE_FWDU_BTN
325	DISPLAY_CUR_PBX_IP_BTN		469	SERVER_CAMPON_BTN
326	DISPLAY_SIP_GW_INFO_BTN		471	SERIAL_CALLING_BTN
327	DSIPALY_SUBJECT_BTN		489	RINGER_MUTE_BTN
328	CAMPON_BTN		600	MSG_BTN
329	DTMF_VOLUME_BTN		601	SPD_1_BTN
331	SEND_BEEP_BTN		668	ONE_WAY_AUTO_ANSWER_BTN
332	TOGGLE_WARNING_TONE_BTN		669	TWO_WAY_AUTO_ANSWER_BTN
333	RESET_DEFAULTS_BTNS		700	SSPD_1_BTN
335	RE_REGISTER_BTN		751	TOGGLE_BTN
336	RESTART_PHONE_BTN		837	VERSION_INFO_BTN
337	RESET_PHONE_BTN		889	TOGGLE_CID_ALL_BTN
338	DEBUG_INFO_BTN		890	TOGGLE_CID_PERCALL_BTN
339	TOGGLE_ASSERT_BTN		971	HUNT_GROUP_LOGIN_BTN
340	USE_2OMS_BTN		972	VIEW_HUNT_GROUP_BTN